To say RIM's first touch-screen smartphone -- the BlackBerry Storm 9500 -- was a disappointment would be putting it mildly. Despite really wanting to like the original effort (after all, a touch-screen BlackBerry did sound cool), the "clickable" touch screen was clunky, the software was full of issues, there was no Wi-Fi and typing was a frustrating experience. But RIM is now back with a second effort: the BlackBerry Storm2 9520 smartphone